This page contains a handy list of the most Frequently Asked Questions (FAQ) when using the shop. You should be able to find an answer to a question here, but if you still need help with something, please do get in touch with the team at awards@youthscotland.org.uk and we will get back to you as soon as possible.
Contents
1. How do I login?
2. I’ve forgotten my password, what do I do?
3. Where can I see my orders?
4. How do I access my downloads?
1 How do I login?
To login, click the link that says ‘My Account’ and enter the login details that you have been provided. If you have forgotten your password, click the link on the same login page that says ‘Lost your password?’ and follow the instructions.
2 I’ve forgotten my password, what do I do?
Click the link that says ‘My Account’ and enter the login details that you have been provided. If you have forgotten your password, click the link on the same login page that says ‘Lost your password?’ and follow the instructions.
3 Where can I see my orders?
Once you have logged in, you can click ‘My Account’ and then the menu link on the left ‘Orders’. From here, you can see all your current and past orders.
4 How can I access my downloads?
Once you have logged in, you can click ‘My Account’ and then the menu link on the left ‘Downloads’. From here, you can see and download your products.